- Several games
- Support 24h/24
- Disappointing customer service
- Unsecured payments
- Slow withdrawal
SummaryIt is hard to know which casino you can trust and which can ruin your online experience. For this reason, we tested them and can write this objective review. What we can say about this casino is that maybe it is better for you to try others such as our usual ones. Do not loose your time with unsafe casinos, you could loose a lot of time and money.
- Users's opinion
- Numerous means of payment
- Many ways to withdraw money
- Support responds quickly
This casino does not correspond to normal and serious criteria, it is not very secure and has several controversies about theft.
Here, we are interested in the Platinum Play casino, which the regulars of poker and slot machines already know. This site was founded in 2004 by the Fortune Group, and is today a benchmark for online casino.
To give you their opinion on Platinum Play, our experts have extensively tested the site. They really appreciated what they discovered there: more than 500 games signed Microgaming, a pretty interface in seven different languages, and a particularly attractive welcome offer. Read on to find out more!
THE Platinum Play Casino Bonus
In terms of bonuses, at Platinum Play, we are spoiled! The site offers not one, but five welcome bonuses when you create a real money account . These are 100% deposit bonuses, which allow you to each receive up to $ 200. In all, the site offers you up to 1000 dollars. These bonuses must be “unlocked” by playing 40 times their amount in real money, as in many online casinos. Platinum Play Casino makes another nice gift for new players: 50 free spins valid on a selection of slot machines.
The Platinum Play casino also offers an attractive loyalty program. It works through a point system, which you touch every time you play for real money. The number of points touched depends on the games; at slot machines, you get one point per dollar wagered. With table games, you have to bet $ 5 to hit a point. Once you have received 1000 points, you can redeem them for cash game credits.
€750 welcome package:
‣ 100% bonus up to €250
‣ 50% bonus up to €500
Depending on their level in the VIP Platinum Play club, players can enjoy gifts and rewards: invitations to exclusive events, additional bonuses, personalized follow-up, free tickets to tournaments, etc. Yep, it’s worth it to be a VIP.
Platinum Play games
With over 500 games to choose from, there’s no time to get bored at Platinum Play. You will find in particular slot machines for all tastes, with classic games, video, bonus and 3D. Progressive jackpot games that offer prize pools of several tens, even hundreds of thousands of dollars. A nice selection of table games: European blackjack, American and French roulette, Double Exposure blackjack, baccarat, Atlantic City blackjack, craps, and table games with live dealer.
Platinum Play software
The software for the online casino Platinum Play Casino, as well as all the other casinos in the Fortune Group, is signed by Microgaming Systems, one of the world leaders in online gaming software. The casino thus uses the latest technology, and has received several awards for its design and innovation.
Security is not to be outdone. The site is regulated by the Lotteries and Gaming Authority of Malta , which verifies that it respects regulations and protects players. Platinum Play Casino has also received certification from eCOGRA , proof of security and fairness. The site uses 128-bit SSL encryption to protect the confidential data of its customers.
Platinum Play Customer Service
Platinum Play Casino does everything to make Canadian players comfortable: deposits can be made in CA dollars, and exchanges in French with customer service teams. They can also be asked questions in Italian, German, Portuguese or Spanish.
Customer service can be reached 24 hours a day, 7 days a week by phone, email, live chat, or Skype. To do this Platinum Play test, we contacted him several times, without hesitation to ask trick questions. Result: customer service is attentive, very professional, and responds quickly to player requests.
Putting Platinum Play Casino in your pocket is possible thanks to the mobile platform launched by the casino. We liked the fact that the site offers both an application and a no-download version.
- Platinum Play app. The application has interesting features. It is only compatible with the iPhone and is available on iTunes.
- Platinum Play mobile platform. It has the advantage of running smoothly on all operating systems: Apple, Android, BlackBerry or even Windows Phone. To find out, simply connect to the site from the internet browser on your smartphone or tablet.
The mobile version of Platinum Play Casino has nothing to envy, or almost, to the classic site. The catalog of games is less extensive, it’s true, but all the titles offered are optimized for small screens on mobiles, which guarantees optimal playing conditions. This is particularly the case of Bikini Party, Ariana, Bridesmaids and Dragon Dance. On mobile, you will also find the same promotions and the same offers as on computer, and will benefit from the same security measures.
Our experts also appreciated the fact that it is possible to make deposits and withdrawals from mobile phones, taking advantage of a wide choice of payment methods. Add that it supports Canadian dollars … So you will understand that, for us, the mobile platform Platinum Play is all great.
Platinum Play Casino is one of our favorite casinos, it’s true, but that doesn’t mean it’s perfect. Before registering, you must be aware of its small flaws, starting with the quality of the French translation of the site, which leaves much to be desired. The welcome bonus is, as always in online casinos, accompanied by fairly severe conditions: to receive it, you will have to bet 40 times its amount in real money.
These small drawbacks are, for us, largely offset by the high quality of the site. First of all, as Platinum Play Casino used Microgaming software, it is hard to do better in terms of games. We thus find there the titles of Microgaming and games with progressive jackpot like the inescapable Mega Moolah. Fifty table games and a very nice choice of video poker games and unusual games complete the picture.
Platinum Play has many other advantages including, in bulk, its elegant interface, its total compatibility with mobiles, its excellent loyalty program and its wide range of payment methods. Our experts are therefore formal: for them, Platinum Play is one of the best addresses on the web. To be tested as soon as possible.
FAQ Platinum Play
What do you think about this online casino?
Well, at first I was quite enthusiastic but after a few days playing on it I realized that I should have chosen my casino more wisely. I lost a lot of money in addition of my time on this site.
How did you choose your casino?
I didn't really choose it, I just took the first one that I saw, and what a stupid decision. I should have looked online for reviews and comparisons between the different choices.
A word about the withdrawal with this casino?
They are so slow! I never saw something like this before. On other casinos, you can get your money 24 hours after! But with this one, you can wait your money a long time, for weeks sometimes! This is not acceptable.
Your final word about this casino?
What I particularly disliked was the platform. It is not easy to understand, and understanding what you are doing when you are playing your own money is quite essential. Plus, I heard that the bonuses and promotions on other casinos are way better. I will not play on that casino ever again.